Feature Story 44 – Who Is Making Service Delivery Decisions In Your Council?
A well-developed service catalogue allows Council to make informed decisions on desired service levels. Once these levels are agreed, staff can be provided with the tools and resources to deliver the desired services, and performance can be measured against clear targets.
Webinar – Carbon Emissions Profiling
This webinar explored the key factors contributing to council carbon emissions, reviewed assessment methodologies and formulas, and discussed the necessary data for accurate analysis. It also delved into the benefits of conducting a carbon emissions analysis including opportunities for effective reduction.
Feature Story 39 – Service Level Catalogues
Understanding what services are delivered by Council and to what level are critical elements in managing for sustainability. The first step in effectively managing service delivery is to establish a list of activities/functions Council currently carries out. This is known as a service catalogue.
Feature Story 38 – Four Day Work Week
The four-day work week has been a strongly debated topic for a few years now. There are definitely potential advantages to implementing this practice, as in an appropriate work environment, compressed work arrangements provide an opportunity for enhanced productivity and operational performance; it’s popular with employees and offers cost saving measures for employers and employees. However, a four-day work week does have inherent risks to productivity if management, supervision and planning are not effective.
Feature Story 37 – The Value of Knowing Your Carbon Footprint
Reducing carbon emissions has re-emerged as a key driver for decision making in the business sector in recent times. Council’s corporate emissions certainly fall into this category. But what is the value for Council in understanding its carbon footprint and is there opportunity for costs savings and increased revenue that Councils can exploit?